Frequently Asked Questions

I passed the certification exam. When will I receive the certification package?

The CEPP® and CHEPP® exams are offered four times a year. Students will receive their certification package after the exam session closes. Please allow 10-14 business days to receive your confirmation letter and certificate.

If I don’t pass the exam in the first two attempts, when can I attempt a third?

MGI utilizes a third-party testing company to administer the exam. Each student is limited to two (2) attempts in passing the exam. If a third attempt is required, the student must wait until the next exam session.